Our client, a successful new homes builder based in Beaconsfield, is looking for a Sales and Marketing Co-ordinator to join their team.
This role is an integral part of the regional sales team, assisting in the day-to-day sales administration. Acting as the first point of contact when Sales Managers are out of the office, you will need to be inquisitive and understand at what stage of the sales process each property is at, to provide a seamless service to customers.
A background in new home sales essential.
This is an office based role with early finish on Fridays! Excellent salary and benefits including a discretionary bonus of up to 10% and 25 days holiday.
KEY RESPONSIBILITIES:
- Deal with in-bound telephone calls, answering queries wherever possible
- Quickly respond to and follow up sales enquiries by telephone and email in a timely and professional manner
- Organise and maintain filing systems
- Process reservations and payments, handover forms and monitoring, management company enquiries, final bills, site sales office set ups (e.g. order phones, stationery), meeting minutes, letters, etc
- Maintain sales schedules, reports and provide google analytic information
- Ensure ContactBuilder our customer relationship management (CRM) system is up to date and accurate
- Preparation of agency agreements
- Act as the office point of contact for the on site sales consultants and arrange replenishment of their general stocks
- Ensure marketing suites and show homes have all items required for launches
- Ensure marketing suites are set up with all correct information and paperwork including disclaimers and insurance paperwork
- Organise the distribution of reservation packs, handover packs, hampers and completion items i.e. toilet wraps, bows and cards
- Ensure buildings and public liability insurance is in place ahead of the first completion
- Coordinate the information required for legal set up and management company handover
- Process service company bills
- Manage sales invoices coming into the office, ensure these are signed and sent to accounts as appropriate
- Provide customer details to customer service department on completion of sales
- Work with the marketing team to provide assistance on show home launch events
- General day to day secretarial support to the Sales Director and sales department
SKILLS REQUIRED:
- Proven experience in the property sales process with a housebuilder, housing association or estate agent
- Personable and professional communication skills
- Customer service focussed
- Excellent organisational skills
- Solid computer skills, ideally in using CRM software
- Impeccable attention to detail and accuracy
- Good level of numeracy
- Strong motivation and drive to succeed
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.