Luxury Retail Sales Associate - Shoes, Central London
Join us as a Luxury Sales Shoe Specialist, where you will deliver exceptional customer experiences in a prestigious retail setting. Your primary role involves providing personalized service, showcasing deep knowledge of luxury shoe brands, and achieving sales goals. You'll represent the brand, offering expert guidance to customers in selecting the perfect luxury footwear.
Key Responsibilities:
Customer Engagement:
- Welcome and assist customers professionally.
- Build and maintain strong client relationships, offering personalized service tailored to individual preferences and needs.
- Provide expert advice on shoe styles, materials, and trends to enhance the shopping experience.
Product Knowledge:
- Stay updated on the latest trends, technologies, and releases within the luxury shoe industry.
- Demonstrate in-depth knowledge of various luxury shoe brands, materials, and craftsmanship.
- Effectively communicate product features and benefits to customers.
Sales and Targets:
- Meet and exceed sales targets by actively promoting and selling luxury shoes.
- Utilize effective sales techniques, including upselling and cross-selling, to maximize revenue.
- Maintain comprehensive product knowledge to provide accurate information to customers.
Customer Service:
- Address customer inquiries and concerns promptly and professionally.
Team Collaboration:
- Collaborate with colleagues to foster a positive team environment.
- Share insights and knowledge to enhance team performance.
Qualifications:
- Previous experience in luxury retail sales, particularly within footwear.
- Strong passion for and knowledge of luxury shoe brands and trends.
- Excellent communication and interpersonal skills.
- Proven track record of meeting sales targets.
- Ability to thrive in a fast-paced, dynamic retail environment.
- Customer-focused with a commitment to delivering exceptional service.
- High level of professionalism, integrity, and attention to detail.
Offering:
- Competitive hourly rate from £13.50 to £15 depending on experience (£15ph on Sundays / Up to £20ph on bank holidays) + holiday pay + pension contributions.
- Weekly or monthly pay methods with immediate start and flexible weekly hours.
- Opportunity for further development and consideration for permanent roles.
Group video interviews are being scheduled immediately. Please apply promptly with your CV to secure your interview slot.
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