Change Manager // Business Readiness // London Market // Insurance
CONTRACT / LONDON / HYBRID WORKING / 6 month contract
A London Market Insurer has a requirement for a Change Manager to join their transformation programme. The ideal candidate will have operated as a Business Change Manager and will support with business readiness and business adoption to ensure the business are ready for the next stage in the change journey.
Key Responsibilities:
- Apply change management methods, processes and tools to support the projects and initiatives. in achieving the
- required adoption
- Conduct impact analyses, assess change readiness and identify key stakeholders and areas of potential
- resistance in line with the CM service levels
- Represent the need for clear and defined measures of success / user adoption metrics and monitor change
- progress / user adoption
- Identify and plan for any anticipated resistance and support the business in implementing resistance management
- Provide input, document requirements and support the design and delivery of training programs
- Build strong relationships with the business stakeholders, through a solid and empathetic understanding of the
- projects impacts on people, to assist in shaping and delivering projects and their associated change plans.
- Work to build and gain maximum buy-in from change networks
- Actively contribute to helping mature the Change management team through being visible in team meetings and
- promoting the team and capability positively through your business networks
- Work with change sponsors to help coach them in how to perform their role effectively to the benefit of the change being implemented
Skills and Experience:
- Experience and knowledge of implementing change management principles
- Experience developing and driving the successful delivery of multiple change plans (including resistance
- management)
- Experience in organisation design and/or in driving cultural/ behavioural change amongst diverse groups of
- people and cultures
- Strong understanding of the change journey, people impact and ability to navigate this process when
- implementing a new way of working
- Excellent communication skills with a good level of negotiation, influencing and presentation skills
- Experience as part of a team implementing a major programmes of change
- Experience with project management approaches (Agile / Waterfall), tools and phases of the project lifecycle
- A passion for driving operational and cultural change with a specific focus on delivering exceptional customer
- experience and results oriented approach.