About WTW – CRB Ireland
Willis Towers Watson is one of Ireland's leading insurance brokers, risk advisors, pensions and actuarial consultancies. Over the past 100 years, we have built an outstanding reputation for superior client service. We employ 550 people in our offices in Dublin, Cork, Limerick, and Galway. Our experience and expertise in many industries enables us to provide an unrivalled service to our clients. In addition to our heritage in the Irish market, being part of the Willis Towers Watson Group means that we can deliver a truly international service. Find all our office locations here.
WTW Corporate Risk and Broking (CRB) is now one of the leading wholesale providers of insurance solutions to the broker market in Ireland. We provide a broad range of services and solutions to thousands of clients, ranging from small businesses to the largest multinational corporations, which include risk assessment, risk management and advisory, risk transfer and placement, and claim advocacy.
WTW Benefits
? Salary DOE*
? Annual leave (23) & Flexi Time (13)
? Comprehensive benefits from day 1
? Discretionary bonus Range 5 - 7.5%*DOE
? 25% Comm., on New Business Revenue
? Pension scheme
? Healthcare Allowance capped €1,500.00.
? Educational Support
? Life Assurance
? Charitable Gift Matching & Fundraising
? Group Income Protection
? Share Scheme
? Employee Assistance Programme
? Hybrid Working (2 days per week).
? Sports Social and Wellness Club
? Paid Professional Membership
The Role:
An exciting opportunity is now available for a Client Service Executive based in WTW Cork office.
The primary purpose of this role is to perform the broking role. Responsible for providing superior level of client service to achieve business objectives. To support an Account Director with a portfolio of clients. WTW's business objectives are Client, Financials, People and Operational Excellence. Main responsibilities include:
? Perform the Broking Role for their portfolio of Clients dealing with New Business, Renewals,
Job Title Client Service Executive
Segment Corporate Risk and Broking Line of Business CRB – Client Service & Delivery
Geography Western Europe Country Ireland, Cork Office
WTW Career Level 63 Function Client Management
Job Code (if known) CMCLDEP63? Claims and all mid-term alterations and queries
? Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met.
? Achieve an appreciation of each client's business and culture.
? Support and find opportunities to enable growth of the existing client accounts.
? Foster beneficial insurer relationships
? Follow company procedures for Renewals, Mid Terms Adjustments and New business.
? Maintain Company and regulatory standards/requirements including compliance.
? Participate in project work.
? Provide technical support to colleagues and help in resolving their client problems.
? Build relationships and provide support to a number of different teams across the regions business.
- CIP qualified
- At least 5 years' experience working for an insurer or broker.
- Strong client advocate
- Desire to take early responsibility
- Passion for learning about and understanding the insurance industry
- Hardworking, proactive and flexible
- Capable of solving problems
- Good IT skills including a high level of proficiency with the Microsoft Office suit
- Good interpersonal, organizational, analytical and communication skills
- Highly accurate with good attention to detail in completion of all tasks
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.