Sales Assistant
Location: PAM, London, W3 0RB
Job Type: Permanent, Mon - Fri, 9 - 5:30pm
Report to: Commercial Manager
Salary: London Living Wage
About us:
Precious About Makeup Ltd (PAM) is the UK's oldest professional makeup company, proudly supplying specialist products to the TV and Film industry.
As we experience exciting growth, we're seeking a Sales Assistant for our West London store.
We're looking for an enthusiastic individual eager to contribute to PAM's success and thrive within our close-knit, friendly team.
Sales Assistant - About the Role:
- Merchandising: Oversee the full product range, ensuring all offerings are up-to-date and accurately represented online.
- Order Management & Delivery: Manage the prompt and accurate delivery of orders. Support shipping of orders within the UK and internationally.
- Customer Journey: Enhance the customer experience to secure repeat business, managing relationships and expectations effectively.
- College Partnerships: Act as the key contact for the college directory, managing contracts and ensuring seamless communication. Ensure effective delivery of College Kit supplies.
- Stock Coordination: Coordinate suppliers and manage stock flow into the business, ensuring optimal inventory
- levels.
- Process Evaluation: Assess and improve our systems and processes related to stock control and sales analysis for enhanced operational efficiency.
- Industry Engagement: Develop and maintain strong relationships within the makeup community to drive brand loyalty and engagement.
Sales Assistant - About you:
- Self-Motivated: Driven to achieve results independently while managing multiple tasks effectively.
- Resilient: Able to adapt to changing priorities and challenges with a positive attitude.
- Product Knowledge: Proactively enhance product knowledge within a specialist retail environment.
- People Skills: Exceptional interpersonal skills to foster a positive customer journey and maintain strong relationships.
- Attention to Detail: Strong organizational skills with a focus on accuracy and quality.
- Problem Solver: Capable of identifying issues and implementing effective solutions.
Sales Assistant - Qualifications:
- Minimum A-Level qualified.
- At least 4 years of retail experience, preferably in a specialist or makeup-related field.
- Based in West London would be beneficial for the role.
Why Join Us? Become a part of a passionate team that values creativity, collaboration, and the importance of every detail. If you're ready to wear many hats and contribute to a thriving business, we'd love to hear from you!