Our client is a rapidly growing retailer with over 170 stores in the UK and a growing Online, Concessions and International business. They have ambitious plans for further growth across both the UK & International markets, and are well known for their customer centric approach, ethics, and fantastic range of innovative products.
They are now looking for a Retail Operations Administrator to be based out of their brand-new head office in Amersham. As their Operations Administrator you'll be working in a busy and fast paced team your role will be to provide support to Store, Field and Head Office teams through verbal and written communications, helping them to help land key initiatives and projects within the stores. A key part of working in this team is understanding the store process to give the best possible service and advice.
Retail Operations Administrator – Responsibilities
- Key contact for phone, Teams, and email contacts, providing excellent and timely support.
- Responsible for managing the Retail Operations inbox.
- Publishing information, setting tasks/surveys and exporting results.
- Maintain records, record and approve expenses, logging information that has affected trade.
- Support with the management of consumables and equipment for stores.
- Manage and monitor store compliance and readership.
- Providing basic intranet support to users.
- To actively work with the team in seeking opportunities to improve communications between Retail Operations, Head Office teams, Field and stores.
- Review key documents prior to publication.
- Run and publish daily/weekly sales reports.
Retail Operations Administrator – Required Skills
- Intermediate Microsoft Office skills across Word, Excel, PowerPoint and Teams.
- Full UK, valid driver's licence is preferred.
- Good communication skills through written and verbal communications.
- Excellent organisational skills, with an ability to plan and prioritise effectively.
- Adept at problem solving.
- Minimum of 1 year in a retail or retail operations environment with Supervisory experience.
The Retail Operations Administrator role offers the chance to add immediate value with your skillset in a rapidly growing and evolving business. In return the role comes with a competitive base salary, profit bonus of up to 15%, various discounts and an early finish Friday. It also provides exciting career prospects in line with growth.
You may have gained your previous experience as an Assistant Manager, Deputy Manager, Supervisor, Concession Manager or Floor Manager. You could also be a gradurate, with retail experience looking for a route into a head office position.
If you would enjoy being part of our clients on-going success-story then apply now to be considered for their Retail Operations Administrator role.