Administrator
Remote position
About The Role
We are currently recruiting for an Administrator to work for a growing technology business within the property sector.
The primary duties of the Administrator will be to complete daily orders, make outbound calls and take any relevant incoming calls. Handle queries efficiently and ensure a high standard of customer service is being delivered.
You will need to ensure good lines of communication with your team leader and other colleagues and offer assistance to others when possible.
You'll be Involved In:
- Place new orders onto our system and order products directly with our suppliers.
- Prepare workloads and schedule appointments for search agents visiting Authorities.
- Upload search results in a database.
- Ensure effective cross-functional communication by promptly notifying relevant parties of turnaround times and any potential delays.
- Handle queries and complaints swiftly and competently, ensuring timely resolution while keeping all involved parties informed.
- Liaise with suppliers and your team to ensure that search orders are completed within the customers' deadline.
- Establish, develop, and maintain a good rapport with clients, your team, our search agents, and our suppliers.
- Develop a comprehensive understanding of the company and its products and active participation in relevant training sessions.
To be successful in this role, you will need to have:
- Enthusiastic, engaging and team focused individual.
- Basic Microsoft skills, including but not limited to Word, Excel, and PowerPoint.
- Commitment to upholding high standards of professionalism, integrity, and confidentiality.
- Helpful and positive attitude.
- Effective communication and interpersonal skills, with the ability to build and maintain positive relationships with internal and external stakeholders.
- Approachable, confident, and professional.
- Organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Driving license desirable but not essential
Benefits:?
- Discretionary Company bonus scheme (up to 10%)
- 25 days holiday a year in addition to the statutory bank holidays. (Plus, additional holiday for length of service after 5, 10, 15 years etc).
- Pension , is subject to auto-enrolment, upon day one of joining?the organisation. Employer to make a monthly contribution of 5% (personal contributions 5%)
- Private Healthcare after 1 years' service. Flexibility to add partners or dependents at an additional cost.
- Membership of the Group Life Policy (Death in Service) at 4 x basic salary.
Next Steps:?
After receiving your up-to-date CV and being shortlisted, you will be contacted by one of our experienced recruitment team. Following your call with the recruitment team, should you be successful, you will be invited to attend an interview.