Service Manager - Support for Adults with ASD
Exciting Opportunity: Service manager
Location: Bath
Contract: 37.5 hours a week Permanent On-call (1 in 4 weeks), £100/week when on-call
Pay: £28,653
About the Role:
- Location - Bath
- Happy to take part in on call with £100 enhancements
The Role
Service manager Adults
To manage local projects, ensuring performance KPI objectives, quality standards and contractual obligations are met through effective management of local teams reflecting the values are met. Maintain a visible and active presence within local teams. Ensure service improvements are embedded within local projects..
Responsibilities include:
Contribute fully as a member of the Operations Management Team to achieve team/organisation objectives and standards, promoting effective communication and teamwork.
Maintain and provide KPI stats/information to Regional Managers for accurate reporting, on a regular basis
Ensure neighbourhood and community relations are maintained responding positively to any concerns when raised.
Effective management and reporting of local services (measured by KPIs, quality, client feedback and budget).
Qualifications / Requirements:
A proven knowledge and understanding of the care and support requirements of people experiencing social exclusion.
Ability to be an ambassador values, culture, and behaviours with the company
Ability to effectively manage own and supervise direct reports workload.
Previous experience working with young adults with complex needs.
Benefits of becoming Service Manager:
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support / advice, and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment
- 30% staff discount at charity shops
- 20% staff discount at bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
We are looking for dedicated, passionate candidates that want to a join a fantastic charity that have a great reputation in South West UK
If the above sounds like you, we want to hear from you!