Operations Support Analyst
- Location: Finchley Central, London
- Job Type: Full-time
- Working Hours: Monday to Friday, 9:00am to 5:30pm (Flexible working available)
- Salary: Competitive
Join a market-leading property asset management company as an Operations Support Analyst. This role is crucial for ensuring the smooth functioning of our Operations Department. The successful candidate will work in a dynamic, rapidly developing office environment and will be instrumental in supporting key projects and processes.
Day-to-day of the role:
- Assist the department manager in delivering key projects within planned timeframes.
- Conduct due diligence for new acquisitions, financing, and queries from homeowners or solicitors, ensuring accurate updates to the in-house database.
- Generate and analyse reports from the in-house database and Excel, maintaining a high degree of accuracy.
- Provide accurate reports to internal departments and external professional advisers as required.
- Review and extract information from various sources, including leases and the HM Land Registry website.
- Reconcile, identify, and correct data discrepancies on our in-house database.
- Identify inefficiencies and collaborate on designing and implementing new processes to align with company standards.
- Analyse workflows for automation opportunities, develop and maintain automation scripts, and coordinate with IT for implementation.
- Manage and develop content for the company website, ensuring its effectiveness and alignment with business goals.
- Maintain responsibility for database support and maintenance, focusing on data integrity, security, and optimisation.
Required Skills & Qualifications:
- GCSE or equivalent in English and Maths, with a grade of C or above.
- Degree level education is preferred but not essential.
- Experience in an administrative data handling role is preferred.
- Strong knowledge of database management and process automation.
- Proficiency in programming for automation (e.g., PowerShell).
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and within a team, demonstrating initiative and cooperative engagement.
- Excellent communication skills, capable of handling customer service and professional correspondence.
Benefits:
- Competitive salary and flexible working hours.
- Opportunities for professional development and training.
- Dynamic and supportive work environment
- Private healthcare
- Social events
- Life assurance
- House of Perks access