- Up to £50,000 DOE
- Office based, Surrey / Sussex borders
- Must drive and have access to vehicle due to office location
An award-winning consumer products business is looking for a driven and motivated Senior Account Manager to join their team to manage their key retail accounts. This is newly created position due to continued company growth and success.
We are looking for someone with demonstrated Key Account Management experience working on own label / bespoke product with Key, Volume or FMCG retailers. Creating market leading products and providing exceptional service is so key for this business, so you will be highly commercial and a natural relationship builder at all levels. This is an exciting opportunity to join a great company where there is always lots of opportunity for progression.
Key responsibilities in this Senior Account Manager role include:
- Responsibility for managing key and strategic accounts, building strong, positive working relationships
- Getting to know your accounts in depth in order to fully understand their market and business needs
- Attending meetings with key retailers, representing the brand and ensuring expectations are not only met but exceeded
- Ensuring any specific labelling / packaging requirements are communicated in a timely manner to the wider business to aid swift and accurately delivery
- Working closely with the Buying team, Design, NPD Manager, Logistics, QC, Warehousing and Finance teams to ensure orders are delivered accurately and swiftly to customer
- Ensuring all required testing, quality check and certifications are obtained
- Critical path management to ensure key dates are met for your accounts
- Managing and mentoring the Sales Support Team, including onboarding, training, workload management and development
- Potential for domestic and international travel
Skills & experience required:
- Strong experience in a similar Account Management position working with leading UK volume retailers is essential
- A background working with FMCGs and experience in a working directly with buyers on private label product ranges preferred
- Experience working with consumer products
- An excellent communicator with strong written and verbal English, and a natural ability to form good working relationships at all levels of seniority, both with internal teams and external partners
- Highly commercial, with the ability to manage complex accounts with high volumes and SKU count
- A customer-centric approach and desire to provide outstanding customer experience is a must
- Strong understanding of forecasting and report analysis, with fantastic attention to detail
- Strong MS Excel skills
- Proactive & driven, wanting to take ownership and drive projects forward
?? Must drive and have access to vehicle due to office location