Director of Operations - South
Southampton
£Competitive + bonus + benefits + company car
Manufacturing/hire/pump equipment, rental operations
Leading manufacturing company is actively recruiting for an experienced Director of Operations to cover the southern region taking responsibility and accountability for all branch hire network. You will have 2 Regional Operations Managers reporting into you and you will play a key role in the growth of manufacturing Rental Solutions throughout your region.
This role plays a key role in the long-term growth and profitability by developing, implementing, and continually improving operations strategies and plans to meet company goals and targets.
Main Responsibilities for the position of Director of Operations - South
- Provide strong leadership and help to develop high performing teams, effectively managing senior managers in their respective branch networks to deliver goals and meet or exceed targets.
- Coaching and mentoring of managers within your teams, upskilling their critical leadership abilities to deliver business resilience today and a pipeline of capable leaders for long-term success.
- Work closely with the Regional Operation Managers to help continuously driving standards and quality throughout the region. Ensuring the team provide excellent quality and service to maximise the customer experience.
- Regularly review the team's performance with the respective Regional Operations Manager, assisting in the development, improvement, efficiencies, and implementation of operational plans to meet company goals and objectives.
- Collaborate with the sales and solutions teams and other key stakeholders to deliver tailored pump solutions and exceptional customer service across your region.
- Analyse efficiency and effectiveness of operational processes and procedures, recommending solutions for improvement where necessary.
- Drive operational strategies to optimise and manage resource utilisation, minimise losses, implementing initiatives to reduce company costs, and increasing employee productivity.
- Accountable for managing budget for your operational region promoting profitability and contributing to future budget planning process.
Experience required for the position of Director of Operations - South
- Educated to degree level or equivalent - relevant business or management qualifications preferred.
- Proven experience of regional operational management, ideally at a senior or Director level within a similar industry or sector.
- Experience of successfully managing geographically diverse teams, being able to demonstrate strong leadership skills and the ability to develop, coach, motivate and engage.
- Ability to build strong stake-holder relationships, connecting and collaborating intensively within your team and across the organisation.
- A leader with excellent communication and interpersonal skills, with the ability to listen and offer sound feedback.
- A vision for the business and the wider team, the ability to adapt and be decisive in a rapid paced environment.
- Experience of leading and demanding a Health & Safety culture. Driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
- Proven or demonstratable ability to plan and manage operational processes to maximise efficiency and effectiveness, effectively managing multiple priorities.
- Proven background in leading an operational area driving growth, maximising sales, and profitability.
- Proven ability to set clear objectives aligned to regional goals, utilising modern platforms to interconnect all employees and departmental functions.
- Proven ability with budgets and business planning, able to develop innovative solutions for maximising profit within the Region.
- Experience of developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
- Computer literate to a high level. Be able to pull reports and analyse data on company systems and Microsoft Packages such as Excel / Word / PowerPoint.
- A full UK driving licence (endorsed with a maximum of 6 points).
- Ability and willingness to travel within territory and throughout the UK as and when necessary.
- Strong understanding of pump equipment, rental operations, and technical requirements is desired.