Job Title
: Night Concierge and Security Assistant
Contract Type
: Permanent
Salary
: £18,716.52 per annum plus 10% Night Allowance.
Working
Hours
: Part time role 28.5 hours per week.
Working Pattern
: Shift Work 4 nights on and 4 nights off rota system
Location
: Birkenhead, Wirral
Rose Brae is an accommodation-based support service for single homeless people with complex needs and is available to males and females aged 25 and above.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Day/Night Concierge and Security Assistant
Rose Brae consists of 21 single accommodation units with shared facilities and accommodation. Our customers present with a range of issues that can include; substance misuse, addictions, entrenched rough sleeping, mental health and domestic abuse. Referrals are via Mainstay or local authority.
In this role you will act as an initial point of reference on the phone, or in a reception area as required and use company intranet (RIC), e-mail and other basic correspondence where appropriate and necessary. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as discovered.
You will also monitor access to schemes and visitors and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour.
About You
We are looking for someone with:
- Experience of working in a customer focused environment
- Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required
- Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake.
- Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working
Why Riverside?
At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.