Hub Enquiries Assistant
Hours: 37 Hours Per Week / 40 Weeks Per Year (Term Time Only)
Salary: Business Support £22,071.09 gross per annum pro rata
Contract Type: Permanent
Are you looking for a career where you can contribute to changing lives? In this role, you will have an outstanding opportunity to positively enhance learners' lives at Blackburn College.
Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fueling ambition with opportunities and support to help us all achieve our personal and professional goals.
We are proud to offer the full range of qualifications that students need to fulfill long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us!
The Role
You will provide a positive first-class enquiries service within the Sixth Form reception, assisting with all queries from staff, students and visitors in a friendly and welcoming manner. You will ensure that face-to-face enquiries and telephone enquiries are handled quickly and efficiently, referring to cross-college staff and services where appropriate. You will also engage in administrative support across all functions within MIS/IT when needed.
What are we looking for?
We are looking for an enthusiastic and highly motivated individual who possesses a Level 2 qualification in English and Maths or equivalent and has a working knowledge of Microsoft Office packages. You should also have experience of working in a clerical/administrative environment and experience of working in a customer service environment.
With excellent oral, written and interpersonal skills, you'll have the ability to relate to a wide and diverse student population.
What makes Blackburn College an Employer of choice?
You'll have access to a wide range of benefits and support, including, but not limited to:
- Employee Assistance Programme with a 24/7/365 helpline for advice and support
- Regular Staff Physical Activity Sessions and reduced-price gym membership
- Cycle to Work Scheme
- Family-friendly policies
- Free eye tests and contribution to VDU-use-only glasses
- Several food outlets with a variety of menu choices
- A full range of discounted professional Hair & Beauty services provided by the Academy Salon
- Professional bakery offering a variety of fresh breads, cakes, and ready meals.
Please click apply and we will email you the full JD, PS & application form. Please demonstrate clearly on your application form how you meet the criteria detailed in the person specification.
Job ref: 3613
Closing Date: 9am Thursday 4 July 2024
Interview Date: To be Confirmed