The starting salary for this role is £26,777 per annum working 36 hours per week.
This is a fixed term contract until 1st April 2025.
We are looking for a full time Team Administrator to work in this varied and interesting role within the Children, Families and Learning Business Support Team based in our Woking office. Please note, the contractual location for this role is currently Quadrant Court, however it is our intention to move within the local area to Victoria Gate in Central Woking later this year.
This role is full time working 5 days per week. Monday - Friday 8:50am - 5:00 pm. A laptop will be supplied for this role.
Our Social Care Business Support teams provide support to front line social care workers and, whilst you won't be required in the office 5 days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 08:50 to 17:00 to ensure full cover is provided to operational teams and front-line call lines.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 5 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependants leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Role
Children, Families and Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. Our administration teams support front line Social Care and Education staff.
In this role you will:
- Organise multiagency meetings on behalf of the social care teams
- Liaise with professionals both within Social Care and with other agencies
- Keep track of information including updating and maintaining spreadsheets and databases
- Take meeting notes and subsequently distribute to involved parties, ensuring timescales are met
- Provide performance information
You will be highly organised and willing to take responsibility and use initiative, and comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.
We are looking for someone who:
- Has a solid background in administration
- Has experience of working in a busy office environment
- Has excellent customer service and communication skills
- Is confident, organised and able to implement a proactive approach to your work
- Has excellent IT skills and is proficient in using Microsoft Office Applications inc. Excel, Word and Outlook
- Willing to learn and is open to exploring innovative ways of working as an individual and as a team
Shortlisting Criteria
To be considered for shortlisting for this position, we ask during the application process that you clearly evidence your experience when answering the following questions:
- Please outline your administration experience.
- Note taking support to meetings is a large part of this role. Please give evidence, with examples, of your laptop note taking experience.
- Please describe and give examples of how you maintain good customer service.
- Please list the skills and any qualifications you have that are relevant to this job.
We kindly ask that your answers are thorough and are in relation to your individual skill set and experience.
The job advert closes at 23:59 on 22nd September 2024 with interviews to follow.
An basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
We look forward to receiving your application, please click on the apply online button below to submit.