An exciting opportunity has arisen for a Student Services Administrator to join a welcoming and highly motivated team. The successful candidate will be the gatekeeper to the Academy, carrying out important administrative, display, and organisational responsibilities. This role requires a professional manner, excellent telephone and communication skills, and the ability to interact effectively with visitors, students, staff, and outside agencies.
Day to Day of the role:
- Greet, assist, and direct visitors to the Academy, ensuring a welcoming, safe, and secure entry.
- Manage gate entry-systems, answer telephone calls, and liaise with Site Services as necessary.
- Monitor the Academy camera system to support the safeguarding of students and staff.
- Oversee the work of the Academy's student receptionists.
- Handle external communication to parents and carers, including letters and texts.
- Maintain the Reception area in an appealing and appropriate condition.
- Organise tours of the Academy as required.
- Manage Academy post and carry out typing and spreadsheet work.
- Assist the Attendance Officer with primary attendance.
- Manage lost property, ensuring items are returned to their owners.
- Liaise with Academy staff to organise effective procedures for hosting visitors.
- Cover for other reception staff when necessary.
- Assist with preparation of display materials and manage the community board.
- Create staff badges for Academy events.
- Serve as a First Aider and participate in the Academy's staff duty rota.
Required Skills & Qualifications:
- Experience in a similar role within a school or large organisation.
- Professional manner with excellent telephone and communication skills.
- Adaptable approach to work and good IT skills, including high-level typing.
- Understanding of secondary school systems.
- Friendly, calm personality with excellent interpersonal skills.
- Committed to maintaining a distinctive and inclusive ethos.