Business Support Officer
Location: Lewisham Hospital, London
Salary: £16.36 per hour (PAYE & Umbrella rate)
Hours per week: 35
Contract Duration: 27th May 2024 - 25th August 2024
Work Arrangement:4 days office-based, 1 day working from home
About the Role:
The London Borough of Lewisham is seeking a dynamic, enthusiastic, and innovative individual to join our team as a Business Support Officer. This role is critical in supporting the day-to-day business activities across the hospital team at Lewisham Hospital, particularly within the Discharge to Assess pathways.
Key Responsibilities:
- Support the management of the service-wide Discharge to Assess pathways.
- Assist with data management and business requirements of the team.
- Receive, log, and process applications, referrals, or contacts, ensuring accurate information recording.
- Manage high-volume, routine administrative tasks and provide comprehensive reception services as required.
- Undertake a variety of ICT requests, including arranging log-ons, setting up user accounts, and maintaining telephone and email lists.
- Assist in organizing staff visits, meetings, and case conferences.
- Provide basic project management support and handle basic internal queries and information requests.
Requirements:
Excellent Excel skill: Ability to manipulate data sets and create reports to support business decisions.
IT Proficiency: Experience with Microsoft Excel and other IT systems.
Communication Skills: Strong verbal and written communication skills, with the ability to manage their own workloads effectively.
Data Handling: Experience in handling confidential data in line with Data Protection Act requirements.
Customer Service: Well-developed customer care skills, able to deal sensitively with a wide range of customers.
Qualifications:
- Knowledge of administrative and business support processes.
- Awareness of financial procedures and Health & Safety regulations.
- Experience providing high-quality administrative services and working within a busy team.
- Ability to work flexibly and effectively under supervision.
Additional Information:
Basic DBS check required.
- Lewisham Hospital is easily accessible by bus and train, located between Lewisham Town Centre and Catford Town Centre.
- The role includes a mix of on-site and remote working, ensuring a balanced work environment.