Venn Group
Revenues System Support Officer Vacancy
Venn Group are looking to recruit for an experienced Revenues System Support Officer to work for a Local Authority based in the West Midlands.
Position: Revenues System Support Officer
Location: Remote/ occasional office attendance
Rate: Negotiable
Hours: Full time - 5 days p/week
Contract: 2-3 months
System: Northgate
The role will predominantly involve:
- Providing and maintaining technical and functional support to the Revenues and Benefits services
- Supporting the operation and development of the business systems and processes to deliver progressive and responsive customer focussed services and enhance individual and team performance to attain upper quartile results
- Supporting new initiatives and implement system projects as directed
- Providing comprehensive advice to revenues and benefits staff and internal/external service providers
- Liaising with software suppliers, service providers, ICT and other internal/external service providers to ensure that business systems and functionality are administered to meet user requirements, priorities of service areas, management objectives and changes in legislation
- Supporting the rapid development and effective delivery of systems including revenues and benefits administration, cash collection and electronic document management and workflow systems
- Preparing complex batch processing routines to update the Revenues and Benefits computer systems including any interfaces with internal and external systems / agencies. This includes, but is not limited to the systems listed below as the systems that the team supports may change over time
The successful candidate must have worked in a similar role previously.
To find out more about this role or to apply please contact Ella Richardson or Jake Simms.
- Venn Group's "Recommendation Scheme": if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations.