Our client is a thriving and rapidly growing business, providing high-quality housing for the private rental sector. They offer investors/landlords with a one-stop service, under one roof including letting, management and property maintenance. Using your excellent customer service, administration and coordination skills you will be responsible for all landlord and tenant interactions (but NOT chasing rent arrears)
£23,400 per annum, Hybrid working - 2 days in the office, 3 days from home, Performance-related bonus of up to 10%, 20 days plus bank holidays
Hours of work 9-5 Monday - Friday
OVERVIEW OF THE ROLE
- Building relationships with clients
- Onboarding new clients
- Adding landlords, properties, tenants and tenancies to the database
- Managing the maintenance of rental properties
- Dealing with landlord and tenant queries over the phone and by email
- Managing tenant deposits
- Keeping landlords and tenants up to date with issues relating to properties
ABOUT YOU
- Customer service experience is essential
- Fantastic communication and interpersonal skills are key
- IT savvy, CRM systems and MS Office
- Enjoys working in a busy setting, able to prioritise a busy workload
- Property / Lettings experience is desirable