Claims Assessor (Accident, sickness, and unemployment Insurance claims)
Location: Brighton
Salary: £27k - £30k DOE + Great company benefit package
Hours: Mon-Fri 9am - 5pm of 10am - 6pm
Do you have a proven claims background ideally within accident, sickness and unemployment and want to work for a supportive, friendly organisation that offers a fully funded CII qualification and career progression? If so, I have a unique role working within a well-established brokerage that are expanding and offer a proactive and modern working environment in Brighton.
You will support the business by overseeing the ongoing claims management process and procedures on a day-to-day basis.
Responsibilities:
- Be able to communicate effectively, both in written format and verbal expression.
- Demonstrate attributes of honesty, integrity, due skill, care, and diligence always.
- Provide advice on making new claims and the process involved.
- Processing new claim notifications
- Fully analyse the claim made by the policy holder.
- Collecting accurate information and documents to proceed with a claim.
- Assess and determine the outcome of the claim and issue decision updates.
- Monitor and update ongoing and existing claims.
- Fully manage claims from beginning through to settlement.
- Investigate potentially fraudulent claims.
- Handle first stage complaints associated with a claim.
- Liaise with the team to deliver marketing leading service standards.
The right candidate will have the following skills and experience to apply:
- Proven claims handling experience with a strong knowledge in casualty claims handling process and procedures.
- Knowledge of accident, sickness, and unemployment policies.
- Excellent communication and investigative skills.
- Excellent level of understanding of the regulatory requirements of the FCA.
- Ability to manage your own caseload to ensure prompt, timely and effective handling of claims.
- Great IT skills and can pick up new inhouse systems quickly.
- Outstanding customer service skills.
This is a great opportunity to move into an organisation that offers great training and growth opportunities. To be considered for this role please forward your CV ASAP!