£26K/yr to £28K/yr
Lancaster, England
Permanent, Variable

Claims Coordinator

Posted by Adjusting Appointments Limited.

One of the UK's leading Loss Adjusters are now looking for an experienced Claims Project Coordinator.

  • The role will be remote but you will be required to occasionally travel to Manchester for meetings.

Key Responsibilities:

  • You will work with the contractor Network to carry out an agreed scope of works following an insurance claim approval, liaising with Insurers and Loss Adjusters throughout
  • Manage cradle to grave coordination of repair works per job, advising on availability, making appointments and negotiating soonest possible timelines to carry out work.
  • Undertake the initial estimate validation and validate final account & supporting documents
  • Manage the contractors to ensure SLA compliance takes place and escalate any non-adherence to your line manager

About you:

  • A background and/or understanding of insurance repair work - is essential
  • Experience of providing technical building support advice to policy holders - training will be provided however previous knowledge would be helpful
  • Experience of arranging appointments, liaising with vulnerable customers and a calm methodical approach to prioritising urgent repairs

Salary & Benefits:

  • Basic salary up to £28,000
  • Company Contributory Pension
  • Life assurance- x4 annual basic salary
  • 25 days holiday, plus bank holidays and purchase/buy back scheme
  • Various discounts on lifestyle and entertainment
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