Are you looking for an exciting new challenge and position with an established and highly professional legal services company?
Walker Love Messengers-at-Arms and Sheriff Officers provide professional services to a range of court users, financial services institutions, public sector bodies and government agencies. Employing circa 135 staff across 6 offices throughout Scotland and holding the Silver Investors in People (IIP) Accreditation, we are committed to offering a highly rewarding employee experience.
We are looking for a dynamic and motivated individual who enjoys working in a challenging, fast-paced, people centric environment. Principally operating from our Paisley Office, with the possibility of working from one of our other office locations throughout Scotland.
Overview:
This role will be providing support to all aspects of the Client Services and Revenue Collections Department. You will be based in the Glasgow office site but may be required to provide support across the wider business. You will have regular contact with the Sheriff's Officers and Finance for escalating wider queries but will be the main point of contact for client services. The jobholder will contribute to continuous development through flexibility and adaptability to meet business requirements.
Responsibilities:
- You will become a key digital support staff member, for all staff, sheriff officers and clients, working collaboratively across this network.
- You will learn to process standard requests, to problem solve and investigate issues, as well as reviewing site functionality
- You will become an expert user in our Power9 and CaseFlow systems
- You will learn to use Microsoft SharePoint, which will allow you to manage and support requests, relating to project and training reports
- Using Microsoft Office Suite you will contribute to reporting for incoming client files, preparing legal documentation, generating client specific reports and invoicing
Desirable skills:
- Ability to provide excellent customer service
- Keen to learn
- Computer literate
- Good team player
Working hours:
37.5 hours per week, Monday to Friday, 8:30 - 5pm (1 hour lunch break)
Benefits:
- Company events
- Company pension
- Gym membership
- Referral programme
- Wellness programmes
- No weekends
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!