Third Party Intervention Motor Claims Handler
Salary: £24,000 to £26,000 (DOE)
Days/ Hours: Monday to Friday, 08:30am to 17:00pm.
Location: Manchester City Centre (Office Based)
MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry.
We are currently looking for enthusiastic and motivated Third Party Intervention Motor Claims Handlers to join the team and work together with various internal and external stakeholders to set the client up for success.
If you have experience of dealing with the First Notification of Loss part of the motor claim then we would love to hear from you too.
What you will be doing:
- Making outbound calls with the aim of successfully capturing third parties, to achieve commercial goals.
- Mitigating the cost of your captures by establishing the needs of the third party and following our processes
- Supporting the follow up process in handling claims and mitigating the claims spend.
- Ensuring all claims are processed with an eye for potential fraud, exaggeration, and indemnity.
- Reviewing claims processes and recommending changes. You will also be highlighting missed opportunities, leakage, and areas for improvement.
- Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc.
- Supporting and sharing best practice with the team.
Who you are:
- You truly care about the third-party claims journey.
- Previous Motor Claims Handling and Third Party Capture Claims Handling experience within a similar role.
- Tenacious and determined to make successful captures.
- You enjoy problem solving and creating innovative solutions to complex problems.
- Able to work in a professional environment and are highly adaptable to change.
- Selfless and willing to share learnings with your team.
CLICK APPLY if you would be interested in finding out more about this opportunity.