Resident Services Associate - Nottingham
We are currently seeking a dedicated and customer-focused Resident Services Associate for a key role in Nottingham. This position is perfect for someone with experience in property management, hospitality, or a similar field, who is passionate about delivering excellent service and ensuring a positive living environment for residents.
Role Overview:
As a Resident Services Associate, you will be the primary point of contact for residents, ensuring their needs are met with the highest standards of service. You will be responsible for a range of duties including:
- Customer Service: Providing a welcoming and efficient front-line service, including meet & greet, reception, parcel handling, and tenancy management.
- Community Engagement: Supporting resident engagement activities to foster a strong community spirit.
- Facility Management: Managing amenity spaces, overseeing unit maintenance, and handling inspections and viewings.
- Collaboration: Working closely with other team members to ensure smooth and effective service delivery.
Requirements:
- Experience in property management, hospitality, or customer service roles.
- Strong interpersonal and communication skills.
- Ability to manage multiple responsibilities efficiently.
- A professional appearance and a positive, solution-oriented attitude.
What's on Offer:
- Competitive salary and benefits package.
- Opportunity to work in a growing and dynamic environment.
- A chance to contribute to a vibrant residential community.
If you meet the criteria and are interested in this opportunity, please submit your CV.