This is a great opportunity for an experienced customer service or sales professional looking to build a career with a well-established, market-leading company.
Your focus will be on delivering qualified appointments to the sales teams, and playing a pivotal role in maintaining our customer database, ensuring quality customer service is delivered at all times.
Client Details
My client, who are based in Marlow, are an innovative and market-leading organisation that looks after some of the biggest brands in the UK, specialising in the logistics industry.
They pride themselves on their flexible, rewarding and progressive working environment.
Description
Key responsibilities of the Telesales Executive include:
- Identifying relevant contacts using LinkedIn and other data resources.
- Generate a minimum number of qualified contacts daily, aligned with targets set by your manager.
- Actively participate in team meetings.
- Stay informed on industry issues, including legislation and hot topics, to communicate effectively with prospects.
- Follow up on marketing-led outreach (e.g., E-shots) to schedule appointments for the Sales Team.
- Collaborate with marketing to log feedback on mailers, including bounce-backs and opt-outs.
- Provide client quotations.
- Handle ad-hoc tasks requested by the sales team to support new business conversion.
- Log prospect feedback to inform the sales cycle.
Profile
The successful Telesales Executive will be:
- A self-starter with excellent prioritisation, organisation and time management skills
- Excellent communication skills
- Consistent positive outlook and ability to handle rejections
- Quick learner who can apply concepts in the real world
- Understands a customer perspective
- Numerate and literate
- Experience in Microsoft standard packages
- Team player, adaptable, and outgoing
- Motivated, passionate, focused and friendly
- Previous sales or customer service experience is desirable
Job Offer
Benefits for the Telesales Executive include:
- Enhanced annual leave with long service
- Access to the companies prestigious benefits and rewards portal
- Pension scheme
- Health cash plan
- Life cover
- Critical illness cover
- Career development opportunities
- Access to a well-established Employee Assistance Programme provider
- Strong commission structure
- Flexibility of hybrid remote working
- Other excellent benefits you'd expect from a market leader