Office Manager
Vanta Staffing Reading are recruiting for a office manager to work for our prestigious client based in the Reading area. The client is seeking a suitable candidate to lead and motivate the Service Office team to consistently deliver the highest levels of customer service, ensure a safe working environment, and deliver timely and professional administration support for the business.
Requirements of an Office Manager
- To assist the General Manager on day-today customer service issues.
- To take responsibility for the day-to-day organisation of the Office, ensuring a safe working environment in the Service Office.
- To assist, in close consultation with the General Manager and Head of HR, certain employee personnel matters covering performance within the department.
Details:
- Salary: £38,264
- Working hours: Monday to Friday - 07.00 - 16.00 & 1 Saturday in 4 rota
- Location: Reading
- Duration: Permanent
Role of an Office Manager:
- Actively feedback customer satisfaction levels, and as part of the management team, develop action plans and strategies to drive continuous improvement in service delivery.
- Develop comprehensive knowledge on the customer service system and the portal, providing both colleagues and customers with advice and support.
- To provide training and development for all staff from start of service and throughout their employment, and regularly review their needs and progress to ensure a multi skilled office.
- To generally promote and encourage an environment where there is a positive awareness and commitment to safe and healthy working.
If you are interested in the role, please don't hesitate to apply