Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Clinical Psychologist.
THE ROLE
This role is an exciting opportunity to act as a clinical psychologist for the organisation, supporting the Specialist Support team in the daily management of the Enhanced Psychological Support (EPS) services. The primary focus is to ensure individuals who are being referred for specialist treatment are supported through triaging referral forms and completing workplace psychological assessments. The role will act as a source of support within the specialist support team - ensuring appropriate actions are taken in line with internal policies and clinical governance. You will have access to clinical support staff and administrative support to help with your caseload, but your main responsibility will be to work one on one with service users to formulate treatment plans and workplace recommendations to support an individual based on their presenting issues and your clinical expertise.
Day to Day Responsibilities
- Reviewing all referral forms to ensure it is safe and appropriate to complete an initial assessment
- Where risk may be identified, completing an initial risk assessment to ensure the individual does not need immediate support
- Formulating treatment plans based on your clinical experience and knowledge, following a written assessment
- Acting as a source of support, guidance, and expertise to the Specialist Support team
- Ensuring consistency across teams when working with risk and safeguarding and ensure that documented notes remain accurate and up to date.
- Ensuring bespoke risk processes are always followed.
- Contributing to staff development, including delivery of training for the specialist support team and HIPP team
- Consulting and supporting any complex cases
- Supporting the risk and safeguarding manager in the review and update of internal risk
- Ensure all KPIs are adhered to on a daily, weekly, and monthly basis
- Maintaining confidentiality and discretion when dealing with any cases, or sensitive information obtained as part of the role
WHAT YOU BRING TO THE TEAM
- Have Chartered Membership and be HCPC registered
- Experience completing assessments
- Awareness of practice issues within counselling psychotherapy
- Excellent IT skills including use of Outlook, Microsoft Office, PowerPoint, and Excel Excellent communication skills via telephone, face to face and written communications Demonstrate a 'Can Do' attitude and ability to work independently and as part of a team Professional and outgoing personality
- Exceptional organisation skills, excellent time management, ability to work to tight deadline/KPIs, and complete project work to a consistently high standard with a high level of attention to detail and accuracy
- Experience of creating and delivering training to staff teams (Desirable)
- Experience of working within an EAP (Desirable)
Benefits
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2-and 5- years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink
- Company incentives, access to discount schemes
- 100% funding for professional registration fees
- Support with revalidation and CPD
- Funding support with training and development
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