Esher
£30,000 - £32,000 Plus Pension, 25 days holiday, + full training + ongoing career support + 35 hour week
A leading managed IT service provider requires an individual to support a client's IT services onsite in Esher
Your responsibilities will include,
- Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains high quality learning facilities.
- Assist the Network Manager or Trust Network Manager in the successful operation of the site
- Mentor colleagues.
- Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
- Manage and implement agreed work programs/practices under the guidance of Senior Staff.
- Monitor and manage stock, cataloging resources, and undertaking audits as required
- Supporting and maintaining the infrastructure within the clients to ensure maximum uptime troubleshooting within a predominantly Microsoft environment
- Be able to find solutions to common IT/ Network problems
- You will manage your own day-to-day workload
- Deputise for the Network Manager as and when required
Our Requirements
- Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, and Apple, are preferred
- 2 - 3 years experience in an IT helpdesk or IT Support environment
- Solid understanding of wired and wireless networks and devices
Benefits
- Career development and advancement opportunities.
- Microsoft Training Vouchers
- Training and learning environment