Client Account Support Assistant - Raynes Park
Basic Salary - £26,000 - £28,000 (Depending on Experience)
Hours - Monday - Friday 9am - 5:30pm
Our client is looking for a Client Account Support Assistant with a great personality to join their busy team in the great location of Raynes Park.
The successful candidate will be friendly, personable and reliable to join and support their accounts department. they are looking for someone with good knowledge of excel and other Microsoft office programs. Knowledge of Reapit software will be an advantage, however full training will be given. Experience within the lettings sector a distinct advantage.
The requirement is for a proactive and organised individual who will be able to carry out tasks through to a successful conclusion. The successful candidate will be highly organised, efficient, able to work quickly and accurately under pressure whilst always maintaining excellent client care.
*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.
Duties include:
- Monitoring Rent Arrears and chasing to strict deadlines and to provide detailed weekly reports for branch office, keeping landlords up to date and advising on possession procedure where necessary on Section 8 and Section 21.
- Monitoring Rent Arrears with Rent Warranty and raising and assisting with claims within strict deadlines and seeing them through to successful conclusion.
- Receiving and processing purchase ledger invoices for company accounts and liaising with our head office and dealing with supplier queries.
- General office administration including taking telephone enquiries and monitoring and dealing with several outlook inboxes
- Dealing with Landlord Statement Queries
- Liaising and advising our Management Department regarding contractor queries
- Providing Annual Statements to Landlords
- Providing Tenant References at end of tenancy
- Maintaining notes on software system
- Processing daily figures and end of month figures to a tight deadline and updating various excel sheets
- General day to day office duty
- Carry out duties that may reasonably be required including processing rental payments, move in statements, processing Deposit Returns and De Registering with Tenancy Deposit Scheme
The Individual
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- A willingness to undertake administrative tasks in an efficient and timely manner
- Good literacy and numeracy skills
- Friendly and helpful
- Flexible and able to prioritise a changing to do list
- Good listening skills, able to build strong relationships, is flexible/open-minded, solicits performance feedback and handles constructive criticism
- A desire to continuously learn and increase competency levels
- Excellent attention to detail and accuracy in a fast-paced environment and ability to identify and solve inaccuracies within the system
- Good computer skills especially Microsoft Excel
- Preferable Reapit experience but full training will be given
- Previous Lettings experience
If you are interested in this Client Account Support Assistant position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.