Our international client in Basingstoke are on the lookout for a motivated and confident Customer Service Executive with office-based Customer Service experience to join their team within the Export department!
If you're someone who is motivated by learning new skills and processes and want to make an impact on a business where you can build your career, then you're exactly who the company is looking for. Full training is provided - all you need to bring is enthusiasm, a hunger for learning and excellent customer service skills!
Our client are offering 25k p/a and a fantastic benefits package, including life insurance, a company bonus, flexible starting times, 24 days annual leave plus bank holidays, and more!
As the Customer Service Executive, you will be benefitting from:
- Working hours with flexible start times: Monday - Friday either 8.30 am - 5.00pm (1 hour lunch break) or 9.00 am - 5.00 pm (30 minutes lunch break)
- A salary of 25k p/a plus a company bonus
- 24 days annual leave plus bank holidays
- Life insurance
- Regular pay reviews and lots of room for progression
- Company events and working in a lovely, close-knit team!
- An interesting, vibrant and international working environment and clients
- Recently refurbished, modern offices in Basingstoke
As the Customer Service Executive, you will be:
- Working within the UK and Export team, liaising with global customers
- Receiving and approving customers' orders, keeping customers proactively informed and updated at all times
- Upselling and identifying gaps with active and inactive customers
- Staying updated with international export rules and legislations
Who we're looking for:
The ideal candidate will have had previous Export or Purchasing experience, however this is not essential.
Essential for this role are outstanding written and spoken communication skills and previous customer service experience.
Additional languages such as German, French, Italian or Spanish are of advantage but not essential.
If you're passionate about providing an outstanding customer experience and are ready for a challenge, we'd love to hear from you!