£24K/yr
London, England
Permanent, Variable

Administrator - Customer Service

Posted by Candidate Source Ltd.

Join a well-established estate and lettings agent as a property Administrator and Customer Services consultant.

Based in their modern Hounslow office, with some field work required.

THE ADMINISTRATOR ROLE:

  • Arranging and negotiating tenancy renewals between Landlords and Tenants
  • Organising and managing tenant referencing for all new tenants
  • Organising tenant move-ins and move-outs
  • Raising and reporting maintenance repairs
  • Allocating engineers and managing through to completion
  • Ensuring all properties are compliant
  • Renewing any warranties
  • Carrying out and sending out property inspection reports quarterly
  • Answering general enquiries via telephone and email.
  • Hours 9:30 am - 5:30 pm, Monday to Friday. Remote working on Saturdays dealing with urgent issues only.

KEY SKILLS & EXPERIENCE:

  • Previous administration and customer service experience - ideally within an estate or lettings agent
  • Previous experience within an office
  • Full UK driving licence and car essential
  • Good planning and organisational skills
  • Proactive and able to work well under pressure.

SALARY & BENEFITS YOU'LL RECEIVE AS ADMINISTRATOR:

  • £12.50 per hour, equivalent £24,050 per year
  • 20 days holiday
  • Company pension
  • Employee assistance programme
  • 24/7 virtual GP support
  • Perks and work - discount.

Please apply by sending your CV for immediate consideration.

To apply for this role as Administrator, please click apply online and upload an updated copy of your CV.

No overseas applicants please; visa applications cannot be considered.

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.