ABOUT THE ROLE
The successful candidate will demonstrate a clear interest in pursuing a career in events, have a solid administrative background within a business setting, and be a confident communicator with clients at all levels. This role offers a salary of £28-30k and is a hybrid position based in London.
ABOUT OUR CLIENT
Our client's mission is to make London the best city for business, benefiting the entire UK. They work on tackling current challenges while securing London's future. By harnessing the strength of their members, spanning across industries, they shape a thriving capital where businesses and residents prosper. They support business success locally, nationally, and globally and collaborate with other UK cities to ensure mutual growth. Their advocacy has contributed to notable projects such as the creation of the London Mayor's office, Transport for London, and more.
KEY RESPONSIBILITIES FOR THIS ROLE
- Contribute to planning a hybrid events program, collaborating across teams to support member retention, recruitment, and engagement.
- Manage logistics for policy events, from event creation to invitation lists, queries, and on-site support.
- Coordinate with member hosts to ensure venue bookings, AV, catering, and site visits, responding to queries promptly.
- Work with internal teams to ensure timely and accurate event delivery, flagging issues early to find solutions.
- Assist with planning, delivering, and managing larger commercial events, including registrations and materials.
- Ensure sponsors' deliverables are met and provide top-tier customer service.
- Build strong relationships with stakeholders, including members, sponsors, and VIP guests.
- Support data management improvements, working with marketing to drive event marketing and member engagement.
- Work with marketing and comms to promote events and drive attendance.
- Help maintain brand identity across event materials, ensuring accuracy and timely updates.
- Prepare core event materials like attendee lists and nameplates, checking them before events.
- Ensure on-site and office event equipment is stocked and managed, including couriers.
- Attend all meetings, conferences, and events as required, assisting with logistics and support.
- Understand the organisation's policies and objectives, contributing to event team KPIs.
Essential Criteria:
- Strong written and verbal communication skills with keen attention to detail
- Efficient organizational skills with the ability to prioritize and deliver multiple tasks simultaneously
- Previous experience organizing or supporting events
- Proactive and able to anticipate event and team needs, including identifying risks and creating opportunities
- IT literate with proficiency in Microsoft Word, Excel, and PowerPoint
- A sense of humor, self-awareness, sound judgment, and a desire for continuous development
- Creative, articulate, and resourceful
- Strong collaboration and communication skills, enabling effective work across the organization and building trust and rapport with colleagues