- Bramah Recruitment are recruiting for an Assistant Manager to join one of our fantastic clients in the family leisure sector. This is a fast paced role ideal for a customer focused and organised individual with a broad skillset to assist in delivering exemplary customer service and high levels of service. This is a diverse operational role which will see you leading by example and working across all functions!
Responsibilities:
- To assist in day to day site operations, organising the people teams, delivering exceptional service to visitors and ensuring an excellent customer experience from start to finish.
- To assist with the organisation and delivery of visitor events and bookings acting as a senior staff contact and coordinating on the ground service provision.
- To assist the daily operations of the F&B function ensuring high standards of food hygiene and safety.
- To work closely with the General Manager to continuously and strategically improve service provision, help with managing costs and to suggest improvements to aid overall profitability.
- To continually represent the brand and the site positively driving repeat visits from customers.
Skills:
- Experience in a managerial role in the leisure or retail sectors is essential.
- Experience working in a food and beverage function with working knowledge of food hygiene and safety procedures.
- Strong interpersonal skills with the ability to mentor and coach colleagues.
- Strong communication skills both written and verbally.
- Can do attitude is essential.
- Strong organisational skills with the ability to problem solve quickly.