Summary
This is an exciting opportunity for a visitor experience professional to help deliver our aspirations for curation and experiences. Quite simply we want you to help us deliver brilliant experiences, where everyone feels welcome, at incredible places.
We're looking for someone who is innovative, creative, and well networked, who can support us to identify opportunities and help deliver an audience-led approach to our programmes, partnership, participation, and interpretation. This role will have a particular focus on supporting our properties in the Lake District and North West.
Hours: Full time 37.5 hours per week
Salary: £44,499pa
Contract: 12 months fixed term contract
If you have any questions about this role please contact: .uk
Please include a covering letter (no more than 1 page of A4) with your application outlining why you are applying and what key experience makes you the ideal candidate to take our aspirations forward.
What it's like to work here
You'll be a member of a mixed team of internal consultants working with our property teams to deliver fantastic experiences, building support & engagement across a wide range of audiences and communities. It's a matrix way of working so you'll form part of an organisation-wide network of curators who consist of both Experiences & Partnerships Curators and Cultural Heritage Curators. We're committed to supporting a flexible working approach and to promoting a healthy work/life balance, so we're happy to discuss specific working patterns with you.
Your contractual place of work will be the National Trust office at Grasmere, Altrincham or Manchester. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.
What you'll be doing
Your role will be varied and include supporting the delivery of national programmes, contributing to a range of regional and property projects, and providing day to day specialist advice on everything linked to creating amazing experiences at our places.
Working closely with our national, regional and local teams you'll help plan and coordinate key visitor engagement opportunities. You'll help us put audiences and communities at the heart of our programming, creating dynamic experiences, brokering commercial partnerships and coordinating the rollout of national programmes. As part of the internal consultancy you'll help ensure we provide exceptional service. You'll develop relationships with operational colleagues and stakeholders within and outside the North region.
Working with your Consultancy Manager, you'll use your visitor experience knowledge and skills to support ‘one team' working across the organisation.
You'll be comfortable working both strategically and practically. And you'll develop positive relationships with colleagues across the Trust, and with external partners, as part of a cultural network of practitioners.
Please also read the full role profile attached.
Who we're looking for
We'd love to hear from you if you're:
- highly experienced in devising and creating visitor experiences
- dedicated to inclusive and diverse histories, programming and engagement
- familiar with commissioning or procuring services
- adept at undertaking, interpreting and responding to research, management information and evaluation, to meet audience needs
- a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions
- proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost and time
- a leader for inclusion, who finds ways to create an inclusive culture.
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.