Facilities Technician
Our client, a reputable organisation, is currently seeking a Facilities Technician to join their team. As a Facilities Technician, you will report to the Facilities Manager (FM) / Assistant Facilities Manager (AFM) and play a key role in providing support to ensure that facilities services are delivered effectively and efficiently.
Responsibilities:
- Deliver excellent customer service and ensure client expectations are met.
- Build and develop strong relationships with customers at all levels.
- Support reception by covering breaks and absence as required by the FM / AFM.
- Book onsite meeting rooms and hospitality in accordance with client requests and site procedures.
- Demonstrate a high level of security awareness and have knowledge of emergency evacuation procedures and Health & Safety.
- Issue ID and access badges for new hires/vendors/visitors and maintain records of the same.
- Monitor and maintain office and badge consumables in line with agreed stock levels.
- Conduct site induction for new starters and act as the first line of support for any concerns raised as a result of online DSE (Display Screen Equipment) assessments.
- Understand and actively support our client's Quality Management programme.
- Resolve issues highlighted through site inspections or customer complaints in a timely manner.
- Manage all requests on the Facilities helpdesk and liaise with our client's ES (Enterprise Solutions) team and service providers.
- Handle and assist with incoming and outgoing mail enquiries according to existing procedures.
- Maintain accurate and up-to-date records of the seating plan.
- Process and control purchase orders, invoices, and work orders.
- Support the completion of reports and documentation to meet required deadlines.
- Perform additional duties as required to support the Facilities Team.
Skills and Qualifications:
- Strong problem-solving and decision-making skills.
- Excellent verbal and written communication abilities.
- Proficiency in using Microsoft Office tools.
- Demonstrated customer-focused and assertive nature.
- Possess cultural awareness and sensitivity.
- Facilities experience desired.
- Good working knowledge of Outlook, Word, and Excel is essential.
If you are a motivated individual looking for an opportunity to contribute to a dynamic team and possess the necessary skills and qualifications, our client would love to hear from you. Apply today to join their team as a Facilities Technician!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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