Career development opportunity for an Office Manager working for a professional services company based in Poole.
Benefits;
- 25 Days Annual Leave
- Birthdays Off
- Highly Competitive Salary
- Health Cash Plan
- Opportunities for professional development and training.
OFFICE SUPERVISOR (FRONT OF HOUSE)
Salary - £28,000 per annum
Location - Poole
Front of House Supervision and Office Duties
- Comply with dress code as directed
- Ensure an exemplary client experience to visitors at all times
- Ensure that Front of House looks and feels highly professional at all times
- Ensure up to date and authorised literature is provided Front of House
- Meet and greet clients and visitors, take ID and associated documentation
- Telephone Call Handling
- Stationery ordering
- Postal duties
- Coordinate incoming deliveries
- Shopping online for office supplies as authorised by the PM
- Petty cash management & banking
- Local office email management
- Fire alarm testing
- Signing in sheet management and maintenance (H&S & attendance)
- Parking permit monitoring (under guidance of the PM)
- Ensuring first contact sheets available in all meeting rooms
- Processing and archiving of files.
- Requesting and returning archived files from and to the off-site storage facility
- Strongroom Management
- Preparing interview rooms and arranging/ offering refreshments
- Adding ID onto the Management System (SOS)
Employee Admin & Supervisory Tasks:
- Daily office attendance reporting to HR and PM
- Office Inductions for new employees/temps/casuals and locums and appropriate records keeping
- Holiday and general absence record maintenance ensuring all are compliant and up to date
- Coordination of Back to Work meetings/forms for HR Manager and ensuring all are completed and signed by the employee
- Liaising with the PM in relation to attendance and resourcing to ensure adequate support staff resourcing at all times
- Monitoring and coordination of the smooth running of the office and escalating issues to the PM and HR in a proactive and timely manner
- Monitor buildings maintenance in liaison with the PM
- Overseeing the development and tasks of the Apprentice (where applicable) on a day to day basis under the guidance of the PM
- Retain accountability for all tasks during own absence by planning for absences accordingly and ensure suitable cover is in place during holiday absences
Knowledge, Experience and Skills required
- Excellent Front of House, administration and organisational skills
- Supervisory skills and ability to take responsibility and accountability
- Ability to work proactively and with initiative
- Understanding the boundaries of the role – when to take action and when to seek guidance
- Ability to communicate positively, professionally and appropriately at all levels
- Positive and pleasant demeanour and willingness to assist when and where needed
- Able to adapt to fast changing priorities and multitask
- A high degree of diplomacy and confidentiality in respect of employee and client information
- Exemplary visual and verbal presentation with a high standard of written and spoken English
- Excellent admin and organisational skills
- Microsoft Office skills (Word and Excel)
- Willing to undertake First Aid and Fire Marshall training
If you are interested and want to apply for this role - please call Luke on or submit your CV to