Are you a detail-oriented professional with a passion for client care and financial compliance?
Join our dynamic Finance team as a Recoveries & Collections Officer, where you'll play a crucial role in managing and collecting outstanding debts, ensuring compliance with legal and regulatory standards, and maintaining excellent client relationships.
In this role, you will efficiently manage a caseload of claims, ensuring the timely and accurate collection of damages, costs, and disbursements. You will conduct thorough file reviews to allocate funds appropriately to clients, suppliers, and firm costs, achieve business-set KPIs, and contribute to team targets for cash collection and settlements. Maintaining compliance with the Solicitors' Accounts Rules, GDPR/DPA regulations, and internal policies is essential.
Additionally, you will communicate effectively with clients, insurance companies, and suppliers, ensuring all transactions are accurately recorded.
Join NewLaw as a Collection & Recoveries Officer and enjoy some outstanding benefits.....
Of course, there's a great basic salary, but that's just the beginning, our most popular benefits include:
Salary-£23,000 per annum.
Annual leave- 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday!
Pension- 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping.
About you
- You'll understand the Solicitors' Accounts Rules and GDPR/DPA.
- You have experience in customer service, with a preference for backgrounds in personal injury claims or similar environments.
- A proactive team player with strong organisational skills and the ability to manage time effectively.
- You have strong communication skills, both written and verbal, with excellent attention to detail.
- High standards of client confidentiality and a commitment to delivering exceptional service.
- Problem-solving abilities and sound judgment, knowing when to seek additional guidance.
- A Law Degree or LPC is desirable.
About us
NewLaw is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for three areas: Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend.
We're also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.