Sales Support Advisor, Bournemouth
As a Sales Support Advisor within this innovative company, you will play a crucial role in ensuring customers have a seamless and positive experience, whilst supporting the sales team with administrative tasks.
Background & Benefits
Founded over a decade ago, this pioneering company streamlines the buying and selling process for consumers, offering a platform that connects users with a network of trusted providers.
With a team of over 350 experts based in the UK and internationally, this organisation encourages its members to explore their passions, build connections, and confidently advance their careers. They offer numerous opportunities for team bonding and social activities, complemented by an excellent benefits package:
- 28 days holiday + bank holidays, increasing with length of service
- Hybrid working (3 days in the office, 2 WFH)
- Vitality Private Healthcare
- Extra holiday for events such as weddings or moving house.
- Work from abroad scheme
- Learning and development budget
- And many more!
Sales Support Advisor Responsibilities
- Assist customers via phone, email, and live chat.
- Collaborate with the sales team on administrative tasks and streamline processes.
- Review and redact service history documents to ensure GDPR compliance.
- Address and resolve customer concerns, escalating when necessary.
- Manager queries, update the CRM system, and forward request to appropriate departments.
Sales Support Advisor Skills & Experience Required
- Proven skills and experience in customer communication.
- Strong IT literacy and administrative abilities.
- Ability to manage tasks efficiently and effectively.
- High enthusiasm, positive mindset, and strong team ethic.
- Excellent spoken and written English.
Interested?
To be considered for this Sales Executive opportunity, or for more information, submit your CV to John at Rubicon by applying directly to this advert.
Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word. If sent as PDF, it will cause delays.
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