We are seeking a Transport Control Tower Manager to oversee logistics operations within the Transport & Distribution industry. The ideal candidate will be adept at ensuring smooth and efficient processes that maximise productivity and profitability.
Client Details
Our client is a leading player in the Transport & Distribution industry, with a reputation for delivering high-quality logistics solutions. They have a substantial workforce and a wide network, covering both national and international operations. The company prides itself on its commitment to delivering exceptional customer service and its focus on employee development.
Description
The Control tower manager is a key member of the transport leadership team. Responsibilities include
- Manage and oversee all aspects of the transport control tower (Routing, Driver management, customer service, Administration)
- Implement strategies to improve productivity and efficiency.
- Ensure the highest level of customer service is delivered at all times.
- Contract performance meetings with customers
- Coordinate logistics processes, ensuring smooth operations.
- Leading changes to the transport plan
- Manage staff, providing training and development opportunities.
- Maintain compliance with industry regulations and standards.
- Report on operational performance, proposing improvements as necessary.
- Manage the budget of the control tower, ensuring cost-effectiveness.
- Point of escalation for any issues within the operational running of the control tower
Profile
A successful Transport Control Tower Manager should have:
- A degree in logistics, business, or a related field or industry related qualifications.
- Strong leadership skills, with the ability to manage and motivate a large team of transport specialists.
- Excellent knowledge of logistics processes and industry standards.
- Customer management experience is advantageous including performance reviews
- Strong analytical skills, with the ability to identify areas for improvement.
- Excellent communication skills, both written and verbal.
- Knowledge of budget management and cost-control procedures.
Job Offer
- A competitive salary of c.£55,000 -£60,000 per year
- Car or car allowance.
- Opportunity to work in a thriving company within the Transport & Distribution industry.
- A positive and supportive work environment that encourages professional growth.
If you are a logistics professional looking for a new challenge, we would love to hear from you.