The Client Service Associate role involves managing client accounts and ensuring the efficient processing of payments and transactions while developing and maintaining key relationships. The successful candidate will contribute to the operational success of the Client Services department, enhancing processes and driving client satisfaction.
Client Details
This company, located in the City of London, is a leader in the Financial Services industry. With an employee base of over 500, it prides itself on its commitment to innovation and its high-performing team in the Banking & Financial Services department.
Description
- Provide exceptional service to clients and maintain strong relationships.
- Troubleshoot and resolve client issues in a timely manner.
- Contribute to team goals and objectives.
- Collaborate with team members to improve client experience.
- Ensure client satisfaction and loyalty.
- Participate in client meetings and presentations.
- Adhere to all company policies and regulations.
Profile
A successful Client Service Associate should have:
- A degree in Economics, Finance, or a related field.
- Knowledge of the Financial Services industry, from 1-2 years experience in a client-facing role.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Proficiency in MS Office applications.
- The ability to work in a team and independently.
- Experience with FX would be highly desirable.
Job Offer
- A competitive salary of up to £40,000 GBP per annum.
- Private healthcare program covering all employees and their families from Day 1.
- Life-changing equity opportunities for high performers.
- Cycle-to-work scheme.
- An inclusive and supportive company culture.
- If you are passionate about the taking your career to the next level, apply for the Client Service Associate position today!