Job Title: Senior Professional Services Consultant
Team: Professional Services
Location: London
Salary: £60,000-£75,000 + Perks
Seeking a Professional Services Consultant to join our team in London, contributing to the expansion in the UK and European market. The ideal candidate will have a strong background in cloud-based and Software as a Service (SaaS) implementations, possessing the skills and passion to drive growth and provide exceptional value to our customers.
The Company:
- A SaaS based Cloud collaboration system, that is designed to enhance collaboration across supply chains and project teams in the Construction industry.
The Role:
- Lead and support in new customer implementations of solutions, ensuring smooth deployment and adoption.
- Deliver informative and well-organized presentations to clients and stakeholders.
- Develop and maintain robust client relationships, acting as a key point of contact for the product enhancement requests.
- Provide expert technical and functional support during the implementation phase.
- Organize and occasionally lead training sessions, equipping users with necessary skills and knowledge.
- Collaborate with various departments to meet client requirements and create documentation for both internal and external use.
- Analyse business processes and map client supply chain interactions and requirements.
- Work closely with Professional Services Manager to integrate solutions into clients' core architecture and identify growth opportunities.
The Requirements:
- At least 3 years of experience in management consulting, with a focus on SaaS or cloud-based solutions.
- Proven project management and leadership skills, with the ability to manage multiple priorities successfully.
- Strong analytical, problem-solving, and communication skills.
- Outstanding client relationship building skills
- Commercial Acumen and the ability to innovate in business situations.
- Experience in the AEC (Architecture, Engineering, and Construction) industry is helpful.
- Willingness to travel according to project needs
The Process:
- Introductory video call with the hiring manager
- F2F with the Hiring manager/management
- Meeting with CRO to close the deal!
The Benefits:
- Salary : £60,000-£75,000 + Perks
- Generous annual leave allowance, increasing with length of service
- Health Care Plan
- Opportunities for professional development and growth