My client is an IT Support provider for education institutes in the North West and due to continuous growth, are looking for an IT Support Technician to join their team. Reporting to the Head of IT and joining a team of 20, you will be responsible for providing technical support to a number of different sites.
You will be given a schedule of between 6-9 sites to visit on a planned basis, so must be comfortable working in different environments in a timely and efficient manner. This a varied role and ideal for someone with a broad technical skillset and who enjoys working in a fast-paced environment.
Key Responsibilities include:
- Provide telephone, remote and on-site support.
- Maintain Windows 2012/2016 Server and Windows 7/10
- Manage wireless infrastructure
- Equipment builds and installation at different sites.
- Support Apple technologies
- Upgrade software.
- Setup and manage the online helpdesk system.
- Involvement in project work.
Skills/Experience should include:
- Windows Servers and Operating Systems
- Office 365
- Active Directory, Group Policy, DHCP, DNS
- Knowledge of MAC products
- Network administration
- Adaptability and a proactive approach to work
- Strong communication skills
- Ability to explain technical terms to non-technical users
- Experience in an education setting
As the role will involve travel to different sites, it's essential that applicants have their own car (all travel costs will be fully reimbursed). Travel will involve an approximate radius of 20 miles around sites in Manchester and surrounding areas.
If this sounds like your ideal next role, please apply now for consideration! If you'd like more information about the position, please contact Georgina Rhodes on or email
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