Due to company growth, our client is seeking an additional team member to join their team and undertaking credit control. The successful candidate will be a key member of the custmoer success team, undertaking duties such as:
- Building strong relationships with customers to ensure tight financial control and debt management processess
- Calling existing customers to ask for outstanding payments
- Processing payments through online portals and allocating to customer accounts
- Undertaking checks to ensure customer billing details are current and correct
- Running and analysing reports through the company billing platform
- Supporting the finance team with monthly billing and invoices
- Liaising with the sales department updating them on outstanding invoices, renewals, etc
Ideally you will have a passion for numbers, credit control and customer service, and excellent telephone manner and ability to build strong customer relationships. The company are ideally looking for full-time, previous credit control experience would be highly beneficial. The role is in the southern outskirts of Southampton