Job Title: IT Business Systems Manager
Location: Manchester, UK
Salary: £50,000 per annum
Industry: IT Services
Company Overview:
Join a dynamic and innovative Managed Service Provider (MSP) based in the heart of Manchester. We specialise in delivering top-tier IT services and solutions to a diverse portfolio of clients. With a strong commitment to excellence, we pride ourselves on staying ahead of industry trends and providing exceptional service.
Role Overview:
We are seeking a skilled and motivated IT Business Systems Manager to lead and manage our internal and client-facing IT systems. You will play a crucial role in ensuring the seamless operation, optimisation, and development of our IT infrastructure, driving business efficiency, and supporting our client's IT needs.
Key Responsibilities:
- Oversee the management and optimisation of business systems, ensuring they meet the needs of the company and our clients.
- Lead the development and implementation of IT strategies, aligning them with business objectives.
- Collaborate with stakeholders to identify and address system requirements and improvements.
- Manage the integration of new technologies and software to enhance business processes.
- Ensure the security, scalability, and reliability of IT systems, including troubleshooting and resolving any issues.
- Lead a team of IT professionals, providing mentorship and ensuring continuous professional development.
- Monitor industry trends and emerging technologies, making recommendations for upgrades and improvements.
- Develop and maintain documentation, including system architecture, processes, and procedures.
Key Requirements:
- Proven experience in managing IT systems within a Managed Service Provider (MSP) environment.
- Strong knowledge of business systems, IT infrastructure, and cloud technologies.
- Experience with IT strategy development and implementation.
- Excellent problem-solving skills with the ability to manage complex technical challenges.
- Strong leadership and team management abilities.
- Effective communication skills, capable of working with both technical and non-technical stakeholders.
- Knowledge of IT security best practices and data protection regulations.
- Relevant certifications (e.g., ITIL, PMP, or Microsoft certifications) are highly desirable.
What We Offer:
- A competitive salary of £50,000 per annum.
- Opportunity to work with a forward-thinking, innovative team in a rapidly growing MSP.
- Continuous professional development and training opportunities.
- A vibrant, collaborative work environment in Manchester.
- Comprehensive benefits package including pension and flexible working arrangements.