Job Title: Hire Controller
Location: Coalville, LE67 3FP
Salary: £32,000 per annum, plus bonus
Job type: Full Time, Permanent
Working Hours: 7.30am - 5.30pm
BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems.
As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands.
About the Role:
We are looking for a Hire Controller to assist in the day to day running of a busy hire desk.
Key Duties:
- Answering incoming telephone calls
- Diarise "day to day" entries of any "on hires/off hires" and deliveries/collections
- Work with Cross Hire Suppliers to secure hire/sales opportunities
- Build strong customer relationships
- Resolve any customer issues
- Assist with staff weekly timesheets
- To assist with transport and logistics planning
- To assist in covering the depot in the depot managers absence
- General ad-hoc administrative duties
About you:
- Good eye for detail
- Strong interpersonal and customer service skills
- Ability to work under pressure
- Good team player
- Excellent IT Skills
- Excellent communication skills - written and verbal
- A confident and flexible attitude
- Previous experience in a hire company
- Previous Experience of CRM programme
Benefits:
- Competitive salary
- 25 days holiday
- Pension scheme
Please Note:
We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Hire Desk Administrator, Hire Desk, Hire Coordinator, Hire Admin, Hire Assistant, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Support, Client Services Support, may also be considered for this role.