Job Description
Job title: Credit Control Team Leader
Department: Finance
Reports to: Group Finance Director
Main Duties:
- Leading a team of two credit controllers
- Monitoring performance of the team including training and development
- Managing a high volume of customer accounts
- Contact customers about their accounts with a view to collecting payments and resolving any queries.
- Ensuring the aged debt remains within set KPI's.
- Produce reports for senior management and monitor KPI's
- Identifying areas for improvement, relating to processes and improvements
- Reconcile customer accounts to resolve any customer queries relating to their accounts
- Review customer credit ratings and review credit limits on all active accounts at least annually and more frequently for key accounts
- Liaise with debt collection agencies to collect overdue debts
- Any other duties commensurate with the role
- Post and allocate cash to customer accounts
Person Specification:
- Experience of managing a credit control team (Essential)
- Excellent communication skills (Essential)
- Exposure of foreign currency transactions (Desirable)
- Experience of using Microsoft Dynamics (Desirable)
- Knowledge of Excel (Desirable)
- Experience of receivable finance (Desirable)