Our client based in New Milton has an immediate requirement for a Sales Support Coordinator to join their busy sales team.
As a Sales Support Coordinator your primary responsibility is to provide exceptional customer service to both potential buyers and sellers of retirement properties. This entails promptly identifying customer needs and furnishing accurate information to facilitate their property transactions. You will need to operate with efficiency and accuracy throughout the customer journey, from the moment applicants enter the system to arranging viewings promptly and ensuring the smooth progression of agreed sales.
Main Responsibilities:
- Provide excellent telephone and administrative support to ensure team sales targets are met and exceeded.
- Maintain all files, records and reporting systems at optimum efficiency.
- Liaise with Development Managers, Solicitors and other parties involved in the buying and selling process to facilitate a positive customer experience.
- Create and update letters and documents using templates in Microsoft Word, and spreadsheets using Microsoft Excel.
- Act as an ambassador for the business at all times and provide an exceptional level of customer service for clients.
Applicants must enjoy the challenge of meeting and exceeding targets and will be used to operating under pressure in a fast-paced environment. Property sales experience is desirable but not essential; what you will have is enthusiasm and a willingness to learn.
An excellent and effective communicator, able to negotiate with and influence those you speak to. You demonstrate an ability to connect and empathise both verbally and in writing, and each of these communication skills will be of a high standard. You will understand the value of great customer service in driving commercial success and always remain focused on this when achieving your goals.
This full-time position is offered on a permanent basis with standard hours Monday to Friday 9:00 am till 17:00 pm. Starting salary will be £24,000 per annum.