Lead Connections Contracts Manager
- 549503
- Closing at: Jun 27 2024 at 23:55 BST
About the Role
Location: Reading or Portsmouth
Salary: £40,600 - £61,000 + car allowance + performance-related bonus + a range of other benefits to support your family, finances, and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
We are looking for a Lead Connections Contracts Manager to join our team. The successful candidate will be essential in helping consumers connect to our network as part of the transition to netzero.
- Optimising performance of the Connections Contract Management team and ownership of customer relationships to ensure excellent customer service.
- Working collaboratively with colleagues across SSEN including Engineering, Design, Finance and Project Delivery partners to ensure consistency of delivery across multiple teams.
- Driving income by developing and implementing training, governance, reporting practices, and behaviours aligned with industry best practice.
- Efficient and accurate issuing of Standard License Condition 12 and 15 Connection Offers and subsequently their contractual management, from acceptance to energisation and beyond, to mitigate contractual, network security, and financial risks.
- Develop, coach, motivate and empower all colleagues and direct reports to deliver and perform to their full potential within a positive but challenging environment.
What do I need?
To be considered for this role, we would love you to have;
- Prior Contract Management or Project Management experience.
- Experience working in a customer driven environment, possessing excellent negotiation and personal skills.
- Leader of people; coaching and mentoring skills, performance management skills.
- Ability to deliver within challenging timescales, the ability to effectively prioritise, plan and organise, balance immediate and longer-term business priorities.
- Good commercial awareness with an understanding of regulatory funding and charging mechanisms ideally in the electricity industry.
About our Business
SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net zero, so team work will be essential. As a part of our business, you become part of something bigger – an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.
What's in it for you?
An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
Next Steps
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact our Jim on / .
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
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