Recruit4staff are proud to be representing their client, an established Cyber Security Training Business in their search for a Customer Service Executive to work from their offices in Swansea.
For the successful Customer Service Executive our client is offering:
- Salary £25,000 p/annum
- Monday to Friday 8.30 - 17.00
- Permanent
- Benefits: 25 days holiday + Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary, ongoing training within the industry
The role - Customer Service Executive
- Responsible for managing inbound and outbound enquiries
- Assisting customers with their information requests about cyber security training courses
- Liaise to customers with fluent EU language skills
- Correspond with customers via email and live chat in their native language about course information and costs
- Ensure excellent customer service during each contact.
What our client is looking for in a Customer Service Executive
- European Language Skill: Italian, Dutch, German, or French - ESSENTIAL
- Previous Customer Service Experience gained from office environment - DESIREABLE
- Knowledge of IT / Cyber Security - DESIREABLE
Key skills or similar Job titles: Customer Service, French Language, ServiceCommutable From: Cardiff, Newport, Swansea
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.