Deputy Manager
Reports to: Nursery Manager
With a diverse and stimulating environment for the children as an extension of their home this leading nursery is committed to creating a child-focused nursery for the local community. They seek a 'Deputy Nursery Manager' to join their team.
Job Purpose: The Deputy Manager supports the Nursery Manager in daily operations and assumes management responsibilities in their absence. This role requires confident decision-making, balancing business reputation and financial considerations with the sensitivity needed for children and families. The Deputy Manager ensures high-quality education and care, adherence to policies and procedures, and compliance with legislative requirements.
Responsibilities:
Operational:
- Assist the Manager and deputize as needed.
- Adhere to and promote nursery policies and procedures.
- Maintain nursery security, including opening and closing.
- Manage complaints, report to governing bodies, and support staff during inspections.
- Ensure appropriate staff-to-child ratios and manage staff schedules.
- Handle admissions and update nursery management software.
- Safeguard children and adults, report concerns, and ensure accurate attendance records.
- Implement and review Health and Safety policies, conduct emergency drills, and oversee cleanliness and hygiene.
- Administer first aid and medication, report accidents, and ensure compliance with recruitment policies.
- Conduct self-evaluations and staff meetings to uphold high standards.
- Identify and organize staff training and address performance issues.
- Oversee room management and ensure a stimulating environment for children.
- Manage children's developmental records and engage families in planning.
Financial Operations:
- Update nursery management software, maintain waiting lists, and process invoices.
- Implement marketing plans to maximise occupancy.
- Handle payroll and fee collection in the Manager's absence.
Customer Service Operations:
- Promote nursery services and ensure family retention.
- Train staff for professional and welcoming tours for prospective customers.
- Maintain confidentiality and ensure regular communication with families through newsletters and events.
Additional Duties:
- Undertake other tasks as requested by the Nursery Manager and work flexibly to meet nursery needs.