Are you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic, fast-paced environment where your efforts are rewarded?
We are excited to partner with a prestigious dealership in Melksham, in search of an accomplished Service Advisor to join their team. This is a fantastic opportunity to work with a brand that values excellence, teamwork, and customer satisfaction.
Whether you have years of experience in a service department or are eager to further develop your skills, this role offers the perfect platform to elevate your career.
YOU WILL BE:
- Ensuring a seamless experience for customers needing servicing and repairs.
- Booking service appointments and managing schedules efficiently.
- Completing repair orders with precision.
- Communicating necessary repairs to customers, ensuring transparency and understanding.
- Collaborating closely with the Workshop team to meet agreed deadlines.
WE'D LOVE TO SEE:
- Previous experience in a Service department within a franchised dealership.
- Proficiency in Microsoft Office, Excel, and Kerridge.
- Familiarity with warranty procedures (advantageous but not essential).
- Strong organizational skills and the ability to prioritize tasks effectively.
AND FOR YOU:
- 25 days of holiday plus bank holidays.
- Competitive Bonus Scheme.
- Contributory Pension Scheme.
- Private Medical Insurance.
- Regular Pay Reviews.
- Life Assurance.
- Discounts on Servicing, Parts, and Accessories.
- Employee Assistance Programme.
- Staff Referral Scheme.
- Ongoing Learning and Development opportunities.
- Enhanced Family Leave.
- Volunteering Opportunities.
If this sounds like the opportunity you've been waiting for, click apply now and take the next step in your career! We look forward to hearing from you.